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Workfront Proof - Better Control Over Sharing Emails

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Level 2

9/20/24

Current Behaviour -

Presently, when sharing a proof, the proof appears as though it is coming from the user who shares it, as it inserts their email in the 'from' and 'reply-to' sections.

How would you like the feature to work -

We want better control over the headers and bodies of emails leaving Workfront proof, especially around the 'from' and 'reply-to' fields. This needs to allow us to use proof's email sharing as a 'no-reply' address.

Why is this feature important to you -

The current method of working increases administrative burden on our teams, as external users respond to the emails directly, rather than adding their comments to the proofs. It also limits who can share proofs with a client, as having non client facing users uploading/sharing proofs can cause confusion, especially if email replies are sent directly to them.