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Workfront out of office notification

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Level 4

8/10/23

Description - when marking your own PTO in Workfront, at that point to also offer the opportunity to create an out of office notification if you are tagged, messaged or sent requests etc within Workfront - a notification to send to the originator that you are not available to process their ask or make comments etc.

Why is this feature important to you - we encourage all project related comms to be in the relevant projects. If you are not aware of people not being in the office/at work then assumption is that they are there to receive the message.

How would you like the feature to work - as an email out of office notification.

Current Behaviour - if you have not heard from someone after a while, need to investigate if they are working by checking email out of office notifications. 

5 Comments

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Level 10

8/10/23

This would be a great opportunity to finish the integration with Outlook and have 2-way communication. Currenly the Home area can read your Outlook calendar but that's it. It should write back to the calendar as well as block Workfront time for meetings in your Outlook and read OOO time.

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Level 4

8/10/23

I do not know what I did there, but wanted to reply to @KellieGardner.

It seems such a simple idea considering the PTO data is there and (correct me if I am wrong) also the yellow warning when assigning someone when they are on PTO.

Hopefully one day!

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Community Advisor

8/10/23

@AbelleWoo - Most of the ideas out there are for various functionality types around the same concept but a simple auto-reply would be great. We don't use tagging much where I'm at currently but I know in my previous role it would have been such a help especially when you had an urgent question or update that needed to be made. 

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Level 3

10/18/23

Please please make this an option - it doesn't seem like it would be a hard thing to do! If someone marks their PTO in WF for an auto-notification to get out saying they are out. Would be even cooler if it synced up with Outlook so you didn't have to do it twice, but anything would help. We have so many users and many people out of the office that it's impossible to know when tagging them if they got the message or not.