WF Help Desk Tickets Need to be Able to Filter for Current tickets (Open & Awaiting Reply) | Community
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MoniqueEvans
Community Advisor
Community Advisor
July 9, 2018
New

WF Help Desk Tickets Need to be Able to Filter for Current tickets (Open & Awaiting Reply)

  • July 9, 2018
  • 0 replies
  • 215 views

I have a good amount of active tickets within the Workfront Help Desk and right now I have to scroll through the list or filter on both "Open" and "Awaiting Reply" statuses. Would love to be able to see all current/active tickets with one filter