Update Stream: Tagging transparency | Community
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christhygersen
Level 3
July 31, 2018
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Update Stream: Tagging transparency

  • July 31, 2018
  • 33 replies
  • 4917 views

Not tagging a person on a update and going back and relying to that comment a week later makes it look like the person has been tagged on both comments.

It allow a person to come back and say"this person was tagged the whole time"

The user should know exactly who was tagged on each individual comment. This will hold people accountable foe tagging the appropriate people at the time of the comment.

Attached a snapshot from a ticket I opened. Was asked to put this into Idea Exchange but I think that 18.1 release and before worked differently then it does in 18.2

33 replies

Level 5
August 1, 2018

Agreed! There was a similar discussion on Community:

Tagging hidden on Updates
Original post by Philip Bower
christhygersen
Level 3
August 1, 2018

Thanks Tracy. This has started to cause issues within teams having people think a person has been tagged for weeks. Philip Bower community post is spot on.

Level 2
August 2, 2018

Agreed. It is compounded by the fact that you can't see who is tagged once you start typing a reply. There is another post in the Idea Exchange for that issue:

https://support.workfront.com/hc/en-us/community/posts/360014247714-Display-Previously-Tagged-Users-when-Replying

Level 4
August 9, 2018

Absolutely a major issue for us too!

Level 3
August 20, 2018

Us too!! Please fix this! Several of our team members have asked me about this and want WF to fix it ASAP!!!

Level 2
August 20, 2018

Major issue for our team as well. Full visibility to who is tagged at each step of the update stream is a must.

Level 3
August 20, 2018

Good idea! I commented and voted on both posts, but combining them would be much better!

Level 3
August 21, 2018

Me too! Please revert back to previous version!!

Level 2
August 30, 2018

We often tag multiple users in threads, so it's become very problematic to see who has/has not been tagged, and it's become overwhelming for our users--thinking people are tagged when they aren't, or assuming someone is tagged because they can't see otherwise.

Level 3
August 30, 2018

Yes please fix this ASAP!!!