Trigger notification when a change to a custom form submission is made/saved | Community
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Level 2
July 25, 2023
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Trigger notification when a change to a custom form submission is made/saved

  • July 25, 2023
  • 0 replies
  • 217 views

Description -

Why is this feature important to you - We utilize custom forms to intake work across our company. However, there are occasions where the original requestor will go in and make changes/updates to their initial request form submission. If they make material changes to their request and save/re-submit, no notification is triggered, so the person assigned to the work does not know about the changes. This can cause us to work on things that then need to be redone/changed to correspond to the updated request.

How would you like the feature to work - Expand notifications for users to enable instant notification when a custom form is resubmitted/saved and the user is either on the routing rules for that custom form or subscribed to the issue/request.

Current Behaviour -