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Level 10
March 9, 2017
Accepted

Remove users from comment string

  • March 9, 2017
  • 40 replies
  • 6318 views

I would like the ability to remove tagged people on a chain if they are no longer needed to get updates.

40 replies

Madalyn_Destafney
Community Advisor
Community Advisor
August 25, 2021

This used to be a feature where you could remove people that have been tagged in a thread at any point in a thread, I used to use it all the time - why did it go away? : (

If this helped you, please mark correct to help others : )
August 25, 2021

This would be very useful. I've lost track of the times I've had to create a new thread because someone tagged the wrong Steve or Paul at some point and he (understandably) complained about all the irrelevant notifications he started receiving. It would be so much easier to simply untag him than to start a new thread that comes with its own problems: loss of context/history, confused/oblivious users replying to both threads (old and new).


Would love an update on the enhancements Mindy mentioned last year.

August 25, 2021

This would be very useful. I've lost track of the times I've had to create a new thread because someone tagged the wrong Steve or Paul at some point and he (understandably) complained about all the irrelevant notifications he started receiving. It would be so much easier to simply untag him than to start a new thread that comes with its own problems: loss of context/history, confused/oblivious users replying to both threads (old and new).


Would love an update on the enhancements Mindy mentioned last year.

Community Advisor
August 25, 2021

Very much agree, Nick! I hate getting looped into a general update, then two people take it over and go way off topic. I just want to be able to tap out.

SarahWilkersonCA
Level 7
June 16, 2022

Can we please get an update on this request to remove users from a comment string? Is this back on the roadmap yet?

Level 2
July 13, 2022

I second that request for an update on where this is on a roadmap. Can we please get a PM to provide us with some feedback? Thanks!

Level 2
July 13, 2022

I second that request for an update on where this is on a roadmap. Can we please get a PM to provide us with some feedback? Thanks!

SarahWilkersonCA
Level 7
December 1, 2022

@exp_-_chandlers or other Workfront Product Owner,

Can we please get an update on when this functionality to remove a user from a comment thread is going to be released?  It appeared that it might be on the roadmap back in 2019.  Several people have asked for an update and we have not heard.  Thank you!

Level 4
February 16, 2023

Yes please ! The team are using email 😬 instead of updates because of this, which means adoption is lower of the tool. If was an original feature can this be easily brought back ??? 

 

Thank You !

 

Emma

March 27, 2023

Any update here?