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PLEASE LIKE THIS! Remove the Request button from the Personal Task menu

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Community Advisor

4/5/23

We are onboarding hundreds of new users and as such they explore Workfront.  Many have found the Request button that is on the New Task menu (see below) that lives on the Workfront Home area.  When you use this button it allows you to input a request, assign it to whoever you want and it creates a Personal project plan for the person.  No notifications, no one is typically aware its been input....its literally a blank project plan, owned by the person you assigned with no tasks and under Requests/Issues lives this item you input.

 

Impacted behavior - The Request button provides an unintentional option for users to subvert the standard intake/request processes with connected custom forms and all the other good stuff that WF admins create.

 

Expected behavior - remove the Request button

 

WorkRequest.png

 

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