Outlook File Format not supported in Workfront Proofing | Community
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Adobe Employee
PoojaPawar-1Adobe Employee
Adobe Employee
April 24, 2024
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Outlook File Format not supported in Workfront Proofing

  • April 24, 2024
  • 2 replies
  • 411 views

We were trying to implement proofing through workfront. We send .msg file (outlook emails) email proofs to our stakeholders. This outlook file format is not supported in the workfront proofing process. The email proof gets uploaded but it fails in generating the proof (added the error screen shot below). Can we have this .msg file format added as well in the documents to be uploaded.

 

    2 replies

    Richard__Carlson
    Community Advisor
    Richard__CarlsonCommunity Advisor
    Community Advisor
    April 24, 2024

    Can you explain what it is that you're proofing?  Generally in our company we are proofing artwork:  PDFs, Logos, Brochures

    In what capacity is someone proofing an email?

    Can you explain the functionality you are wishing to have?

    Madalyn_Destafney
    Community Advisor
    Madalyn_DestafneyCommunity Advisor
    Community Advisor
    December 26, 2024

    This would be really useful, we have test emails from Marketo that we want to use Proof for with stakeholders instead of sending to their email, we'd want to send to ourself for example, and make a proof out of it for the stakeholders to collect feedback in WF instead of email threads as responses to test emails since that takes the communication out of WF.

    If this helped you, please mark correct to help others : )
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