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Out of Office Delegation


Level 4


When a resource goes out of the office, weather it is 1 day or 6 months, sometimes timelines cannot shift, so someone else needs to complete out tasks, issues, requests, proofs, etc.... We would like to have an option in the profile setting for each resource that they could place in an OOO and who is covering for a specific date range. The OOO would then delegate all tasks, issues, requests, etc... to the person outlined in the OOO. The resource delegated would be able to finish items on behalf of the person out. When the person would return they would turn the OOO off and everything would revert back to the true owner.



Level 2


Just a week after the 22.3 release and our users are happy to see the new options for work delegation. However, they're still asking for some way to notify or call attention to users being out-of-office. As others have said, this is most critical in directed updates.

The current workaround is far less than ideal: after wondering why you haven't received a reply in Workfront, you switch applications and find an OOO reply. It's hard to explain why this is necessary, especially when we're highlighting the benefits of integrations with MS Outlook, SharePoint and Teams.