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November 18, 2021
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New Work Request Notification - Add field "Primary Contact"

  • November 18, 2021
  • 1 reply
  • 319 views

We would like the field "Primary Contact" to be added to the New Work Request notification. In the example, it is already part of the Issue Added notification. This is used for our helpesk ticketing system and has been requested by the IT Manager.

1 reply

MikeSk1Author
November 18, 2021

Requested field for "New Work Request" notification:Example of existing field in "New Issue" notification: