Moderate new ideas in the Idea Exchange & combine old duplicates | Community
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Level 8
November 15, 2017
Archived

Moderate new ideas in the Idea Exchange & combine old duplicates

  • November 15, 2017
  • 2 replies
  • 306 views

The Idea Exchange is a fantastic tool at the moment, but what would make it even better is if ideas were sent into a queue that were then reviewed by someone at Workfront to check that there wasn't already a duplicate. I suspect the total vote count for ideas may be very different once duplicate issues are combined!

2 replies

Level 2
November 17, 2017

StackOverflow.com is a great model for these sorts of things, and allowing the community to flag posts as duplicates could help alleviate the workload for workfront.

JamieHiAuthor
Level 8
November 21, 2017

Yep! I presume they want to stay with Zendesk, but yeah if it can do something similar to that then perfect.