Expand my Community achievements bar.

Join us for our Coffee Break Sweepstakes on July 16th! Come ask your questions or share your use cases on Creative Briefs for a chance to win a piece of Workfront swag!

Mention "Commented on Behalf of..." in email messages as well as within app.

Avatar

Level 6

4/12/24

Description -

Why is this feature important to you - to ensure the recipient knows who sent the message so that it doesn't cause confusion

How would you like the feature to work - When I comment on behalf of someone else, when the email goes through to the tagged recipient, it would mention that "I" made entered the comment and not the account owner.

Current Behaviour - In app - the system highlights "On behalf of", but not on the email as shown in the screenshots below.


MattWindsor_1-1712912942603.png

 

MattWindsor_2-1712913017552.png