Lock requests once converted to a project | Community
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MegSVT
Level 4
September 20, 2022
Investigating

Lock requests once converted to a project

  • September 20, 2022
  • 16 replies
  • 2689 views

Description - Once a request is converted to a project and assigned, it would be helpful if there was an option to "lock" the original request. 

 

Why is this feature important to you - Often, those who request projects add updates or documents to the original request versus the project and forget to @ whoever they are trying to communicate with, and those comments or documents are missed. 

 

How would you like the feature to work - Once converted, the request is locked (automatically would be preferred) but could also include an option for System Admins or Project Managers to unlock or make a change if necessary. 

 

Current Behaviour - I have found a workaround for this within the dashboard (removing the link to the request) but it is much too easy for requesters to click on "Requests" and then click the original request, which then leads to the original issue. 

16 replies

jon_chen
Community Manager
Community Manager
April 26, 2024

This idea is currently being investigated by the Workfront Product Management team. An official response will be provided by the end of May. Thanks for your patience!

 

@kasey-gagne @blakeco @jessicac_vg @mattmc2 @kevinqu1 @heather_kulbacki @megsvt @elenadooley @lb103 @kundanism 

 

Kundanism
Level 10
May 3, 2024

@jon_chen This is required with such option "How would you like the feature to work - Once converted, the request is locked (automatically would be preferred) but could also include an option for System Admins or Project Managers to unlock or make a change if necessary. "

jon_chen
Community Manager
Community Manager
May 3, 2024

Thanks for the feedback @kundanism ! I will make sure the PM is made aware of this.

Adobe Employee
May 31, 2024

Hi Everyone,

 

This is a great feedback and we are aware of this.

We look to improve the end-to-end work intake and requesting process in Workfront, both for sys admins and requesters, and we will make sure to consider this request as well.

 

Thanks a lot for your patience!

Adobe Employee
November 25, 2024

Hi everyone,

 

We will look into this idea in scope of our new intake service that will replace current Requests.

 

Thanks for the idea!

Adobe Employee
April 9, 2025

We are investigating this use case in scope of the new work intake / requesting service. Will provide more updates once we start the solutioning phase