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Fusion Displaying Non-Editable Descriptive Fields as Editable

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Level 2

2/4/25

Description
When using the "Update a Record & Attach a Custom Form" module in Fusion, descriptive text fields appear as editable fields in the interface, even though they cannot actually be modified. This is misleading, as descriptive fields are intended to be static and only serve as instructional labels. Their presence in the module creates unnecessary noise and can cause confusion for users who might assume they are modifiable.

 

Why is this feature important to you
Descriptive fields are meant to provide guidance and context within custom forms, not to store data. Showing them as editable fields in Fusion is misleading and could result in users spending time trying to modify them, only to realize that the changes do not take effect. This clutters the UI, making it harder to focus on relevant, actionable fields. Removing them from the update module would improve clarity and streamline the user experience.

 

How would you like the feature to work
Fusion should recognize descriptive text fields as static and exclude them from appearing in the "Update a Record & Attach a Custom Form" module. Since these fields cannot be modified, they should not be displayed alongside other editable form fields. This would reduce UI clutter and prevent confusion for users working with Fusion automation.

 

Current Behavior
Currently, Fusion displays descriptive text fields as if they were editable when a custom form is attached via the "Update a Record & Attach a Custom Form" module. However, even though they appear in the UI, they cannot actually be modified. The only way to change these fields is by manually editing the custom form via Setup > Custom Forms. Their presence in the module is unnecessary and can be misleading.