Fix Basic Search Functionality

[#1]

Description - Since the search functionality updates in May 2025, we find the "basic search" feature in Workfront confusing and not useful. It has some serious limitations basically causing it to not display accurate results which leads to confusion. 

Why is this feature important to you - at this point I've directed my users to pin the "advanced" search page and use that instead, which feels clunky and confusing compared to just being able to use the search bar as one would expect.

How would you like the feature to work -

• When I type in the search bar, recent items are suggested to me (working today well)
• If I don't immediately see what I'm looking for, I'll click "search" and then I would expect it to flow into the "advanced search" page from there where I could drill down as needed.
• Basically, go back to before May 😉 feel free to enhance search with AI so it makes smarter suggestions, but having both basic and advanced search feels unneeded from my chair.

Current Behaviour -

• Basic search doesn't display the results I'm looking for..
  • When I enter a keyword
  • When I enter the exact name of something
  • Even if it is something I've interacted with

basic search not captured.png ‏131 KB

advanced search.png ‏59 KB

exact match.png ‏31 KB

basic search.png ‏54 KB