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Delegation of Approval Process

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Employee

8/5/25

Description -
Currently, Workfront only allows delegation of approvals within a defined timeframe. There is no native capability to delegate a specific approval process to a specific person dynamically, based on the context of the request (e.g., expertise or request type). Implementing this feature would enhance flexibility by allowing approval routing based on logic-driven criteria.

Why is this feature important to you -

  • It allows dynamic routing of approvals to the most appropriate person based on their role, expertise, or responsibility.

  • Increases process efficiency and ensures faster decision-making.

  • Enhances the user experience by aligning approvals more closely with business logic

How would you like the feature to work -
1.Ability to delegate an approval process to a specific user based on a condition or request type.
2.Just like there is an option to delegate for a specific timeframe, we need an option to delegate a particular request to a specific user.

Current Behavior -

  • Workfront only allows approval delegation within a specific timeframe.

  • There is no option to dynamically assign approvers based on request data or expertise.

@vmengi @venkatsuren