Create Issues/Requests from Slack

Forum|Forum|6 years ago
July 15, 2019
3 replies
775 views

Please create a way for any Workfront user to be able to generate a request/issue straight from Slack. right now, the "Post as update" option is the only thing you can do on a message, but we would like to be able to create new requests/issues from a message that is sent to us. It would also be great if the Slack message link would follow that request and that the command or functionality allowed you to fill out a request form from Slack. We use Slack as our support channel/request intake, so to be able to convert these easily from Slack would be very beneficial.

ChristineZhu

Level 3

Piggy backing off of this idea. It would be great to be able to include additional details when adding in a new Request or Task like Planned Start/Completion Dates and Planned Hours.

Our PMs sometimes have quick turnaround requests that come in via Slack and since we're always working in Slack, it would be great for them to not have to leave the env just to create a small request.

J

JackHi

The ability to do a request with a custom form attached to it directly from slack (like a slack workflow) would be ideal.

J

JackHi

The ability to do a request with a custom form attached to it directly from slack (like a slack workflow) would be ideal.