Workfront

Convert Support Request to Innovation Idea

Level 2

4/23/21

Just recently I have logged several 'Support Requests' where investigation of undesired behaviour is explained as being part of the planned design. Each time I am advised to lodge an Innovation Idea, which means I have to srtar from scratch to lodge as an Innovation Idea.

There should be a way of 'converting a 'Support Request' into an 'innovation idea' with the click of a button.

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Convert Support Request to Innovation Idea

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