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Change Wording in the New Notification Email for Requests

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Level 3

2/20/25

The email sent when a new request is submitted states the following:

"Hi,
[Request Submitted Name] just requested your team to work on [Name of Request]. It's all yours." 

 

This is a problem because many of our requests are set up so they are sent to a TEAM and not to an individual user. The wording of "It's all yours." implies that the recipient of the email is responsible for working on the request. 

 

We want to promote Workfront as easy to use and this adds additional unnecessary confusionIt confusion because it is not an accurate or necessary word choice to use in the email.

 

We'd like to have Workfront run changes like this past a group of experienced users so they can provide input. This may seem like a small mistake to make but would have been caught by the community if shared in advance of launch.

 

Please have those three words removed because they are a unnecessary part of the email communication.