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Change timesheet approver when user's manager is changed

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Level 10

9/17/17

Currently, when you change a user's manager, the approvers set on their existing timesheets are not updated. Sure - all new timesheets will be created with the new manager as the approver, but all the existing timesheets don't get updated and this causes issues as it is easily overlooked.

It would be much better to have all existing timesheet approvers updated when the manager is changed (if the timesheet profile is set for manager approval).

2 Comments

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Level 10

1/22/18

Just encountered this problem last week. So frustrating! I don't know why Workfront assumes an effective date of later than the already-generated timesheets (e.g. current week and next week) as you then have to manually in-line edit the approvers for these. :(