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Cancelling the upload when leaving the page

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Level 1

3/25/25

Hello together,

We have a small stumbling block in our process that significantly impairs the efficient work of our users. -

If our users start an upload / upload an asset and this takes a certain amount of time, then our users must remain on this page in Workfront, i.e. they must watch how the loading bar loads. Because if they continue working and leave the page at the upload, the upload will stop (and there will be no information that there was an cancellation)
This is of course very inconvenient for everyday work, because if the file is larger, the users would not work for a few minutes. In the meantime, they could carry out further work steps for the work process.
Is it not possible to keep the uplaod running in the background so that it is possible to leave the page WITHOUT the upload cancelled?

 

Best Jasmin

1 Comment

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Community Advisor

3/25/25

 

Hi @JasminJu,

 

As a workaround, perhaps you could train your users to leave the browser tab that is performing the file upload and start a separate tab in which they could continue their work (in parallel).

 

Regards,

Doug