Description - I would like to add an option, like a checkbox, to updates so that the update will not be sent to the primary contact.
Why is this feature important to you - I am a system admin for our Workfront instance and use Workfront to collect support requests from our users. We use the requests and the updates section to keep notes on what is happening with the request; what we've worked on, communications we've received, technical notes, etc. Unfortunately this filles up the inbox of the user who submitted the request (primary contact).
How would you like the feature to work - Add a checkbox or similar, to the updates view (could be titled something like 'private' or 'no notifications') that could be selected. When selected, no notifications would be sent to the primary contact. Any user's that were specifically tagged in the update would still get a notification.
Current Behaviour - There is an option to keep updates internal to a company, but all of our users are internal to our company. Whenever any kind of update is made a notification is sent to the primary contact, regardless whether they are tagged explicitly or not.