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Add Filters, Views, & Groupings to Queue Setup Tabs

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Level 7

12/19/17

I'm creating some very intricate Request Queues with lots of queue topics and routing rules and they all have specific custom forms attached. Therefore, I would love to be able to customize my view within the Queue Topics, Routing Rules, and Topic Groups so I can keep track of what's been updated and check my work at a glance without diving into the details on each individually.

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