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Watch event for Access Level change from System

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Level 2

Hi All,

 

Is there any way to trigger a watch event when user Access Level change automatically. I know we can use Joural Entry but I can't filter by UserName=System.

SamyukthaPa2_0-1744190253359.png

 

Any Idea! Thanks in Advance

3 Replies

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Level 4

Hi Samyuktha,

 

You can use User ID instead or even better create a watch event for the record type : User. Select the event as New Event. Then in the filters add Access level ID, operator should be changed. Record Origin : Updated Records Only. This will trigger the event for any users where the accesslevelID is changed. 

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Level 2

Hi @RowvillBh1 , 

 

Thanks for the response!

 

if i trigger when access level change but even if any other admins change also it will trigger but i'm looking for only system generated and also i don't find ID for "system" user

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Level 9

I'm not sure, but a 'system' account might not have a userID. So, try setting the userID = null filter and see if that works.