Update New Issues Status from Pending Approval to Approved | Community
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SeanVu1
May 16, 2024
Question

Update New Issues Status from Pending Approval to Approved

  • May 16, 2024
  • 1 reply
  • 554 views

I'm looking to have fusion take a newly submitted issue which is "pending approval" and have the status changed to "new."

From there I can utilize existing fusion scenarios to process issues into projects.   

 

I'm doing this because I've been told all issues submitted through a queue have to be approved by a person versus it be submitted and automatically be  approved.  Welcome thoughts and suggestions.

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1 reply

KristenS_WF
KristenS_WF
Level 6
May 17, 2024

Hello, stranger.

Saw your question and found this related post from last year.

I played around a bit in the sandbox environment and got something to work.  We'd probably want to map out which queue/queue topics should have auto-approvals and which should still be reviewed and manually approved/rejected, but in theory, I think we can do what you want.

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