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Read Documents ID from Submitted Issues / Requests


Level 3



We have an existing scenario that uses webhook to look at submitted issues under a specific project ID. We are using that scenario to create projects based on the request needs. 


Right now we would like to add another modules to be able to read documents attached to the submitted issue and then upload the documents into the projects to be created. Though we are running into some errors when it comes to read documents from issue module. 


This is the webhook we are using to look for submitted issues: 



This is the read record module setup we use to look at documents attached into the submitted issues: 



This is the error we received from read a record module above: 



For some reason, the module was looking for document ID with the issue ID provided. Does anyone knows how can we modify our scenario for this needs?


All help is greatly appreciated. Thank you!





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1 Reply


Level 5

The ID from the event that's triggering (Issue type) isn't the Document ID.  You'll want to get a list of the documents attached to that issue.

Older documentation, but still holds up:


Note the issueID on the DOCU object.  You can do a Document "search" filtering on the issueID field matching the {{newstate.ID}} value from your event.