Is it possible to have a request queue and within the custom form there is a question (let's say 'yes' or 'no'), if Yes is selected a second custom form is attached to the request. I am not looking for display logic to appear within the original custom form, I need it to be a separate custom form which can be completed at the time of the original request.
For example, I am submitting a request using Form1. In Form1 there is a question to which I reply Yes. Because I selected Yes, Form2 appears under Form1 for me to complete.
Could this be achieved creating a Fusion scenario?
Thanks
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You can try section break with display logic on you yes/no field, if you havent tried that already.
It's not possible to add form 2 immediately after selecting 'Yes'. You will need to either 'submit the request' so that fusion can add it (which I believe is not your goal), or use display logic and section break combo as suggested by @Nijs_Gold_23
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Hi @AWoody,
as mentioned by @_Manish_Singh this would not be possible without some kind of display logic rule that you have mentioned. As Workfront and Fusion are pretty limiting in some of these solutions I think you can take two approaches here (only one worth mentioning as second one would be totally unusable), @Sven-iX please add if you think anything else is feasible.
One would be going fully custom with a solution that @Sven-iX created. A POC for Building custom UIs for Workfront with Fusion
Second potentially using the External Lookup field to call Fusion when user types Yes/No for example. This would append the custom form to the request (as mentioned this is totally unusable as customer would have to refresh the page to actually see the form also in case of user entering No they would have to refresh again for the form to be removed, visually at least.)
So basically if you want to achieve mentioned behavior (considering no display logic is to be used) you would have to opt in for the full custom solution.
Hopefully this helps.
Best regards,
Ivan
Could you solve this with Queue Topics? You can associate custom forms with certain Queue Topics.
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@AWoody
what you describe is only possible with display logic. There is no mechanism to attach a 2nd form *while the user is on the initial form*.
I would love that though - maybe worth articulating in the Ideas section!
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