Does anyone have an example of how to create a Queue Topic Group (QUETGP)?
I keep getting errors around the parentID ...and not sure what I would put in there.
Honestly, I don't understand why a Topic Group would even need a parent. Isn't the hierarchy:
QUED (queue) --> QUETGP (topic group) --> QUET (queue topic)?
Hello daBellows,
To create a Queue Topic Group this body works for me, if the parentID is set to the ID of another Queue Topic Group.
So you would get a sub topic group...
{
'name': 'Linux',
'objCode': 'QUETGP',
'customerID': '<customerID>',
'description': '',
'parentID': '<ID of Queue Topic Group>',
'queueDefID': '<field "Queue Definition ID" from Queue Project>'
}
When searching through the existing topic groups using Fusion / the API, I see that parentID is always filled, but I do not have any idea, where this ID comes from. It is not the ID of the queue project...
Regards
Lars
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