Level 4

Solved

Can't get images to show on Emails - using Notes html field

Forum|Forum|6 months ago
July 2, 2025
2 replies
605 views

Hi,

I've got an image URL

Corp-Prim-CREATIVESTUDIO-RGB-PH-lr-workfront (526×151)

But when I put it in the html field when adding a Note

the email just shows the html

The html does work in an html editor when I preview it so I'm not sure why it's not working in the html field in FUSION.

Can anyone help ?

Thanks

Workfront

Best answer by GeraintJo

Hi,

I've just been told that this is a known restriction and is NOT possible.

Image tags in this html field will not fire correctly.

Shame 😞

Sven-iX

Community Advisor

@geraintjo seems to work for me - see below - the only thing I can think of is the missing / to formally close the image tag?

using the CreateRecord module

G

GeraintJoAuthor

Level 4

Thanks for that.

Can you just check it also in the html field as I'm triggering an email with it too

Thanks

geraint

Sven-iX

Community Advisor

creating new note, same parameters

kautuk_sahni

Community Manager

@geraintjo Just checking in — were you able to resolve your issue? We’d love to hear how things worked out. If the suggestions above helped, marking a response as correct can guide others with similar questions. And if you found another solution, feel free to share it — your insights could really benefit the community. Thanks again for being part of the conversation!

Kautuk Sahni

G

GeraintJoAuthorAccepted solution

Level 4

Hi,

I've just been told that this is a known restriction and is NOT possible.

Image tags in this html field will not fire correctly.

Shame 😞

Sign up

Login with SSO

Login to the community

Login with SSO

Scanning file for viruses.

This file cannot be downloaded