Can I use text formatting in an update posted by Fusion 2? | Community
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RandyRoberts
Community Advisor
RandyRobertsCommunity Advisor
Community Advisor
September 16, 2021
Question

Can I use text formatting in an update posted by Fusion 2?

  • September 16, 2021
  • 1 reply
  • 618 views

I have a scenario that uses a create record module to post an update to an issue that is awaiting approval to remind the approver they have a past due approval.

I would like to make some words bold, italic, etc. I've tried rtf code, bb code and html tags. None work. If I create some text in an rtf text editor and paste it in, it holds the formatting though.

Are there codes I can type in to the update test box to format the update?

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    1 reply

    R
    Community Advisor
    Richard_Le_Community Advisor
    Community Advisor
    October 14, 2021

    Hey Randy,

    I've not found a way to format the text in a create record module, would love to hear if someone else in the community has found a way to do this!

    I generally use the custom API module to post updates to Workfront specifically for this reason. You have a lot more control around the formatting as you can use html tags.

    Here's a sample of the body used in a custom API call if this helps:

    {

    "html": "Hey Randy,</br>\nYou have an <b>assignment</b> that you <i>need to work on</i>. </br></br>Hope you are well. \n<ul>\n<li>Thing 1</li>\n<li>Thing 2</li>\n<li>Thing 3</li>\n</ul>",

    "tags": [

    {

    "objID": "12345Insert User ID you want to tag here",

    "objObjCode": "USER"

    }

    ],

    "objID": "12345Insert Issue ID you want to add update to here",

    "noteText": "1",

    "json": "1",

    "noteObjCode": "OPTASK"

    }

    Here's a screenshot of the resulting update in Workfront

    Best Regards,

    Rich.

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