Webinar | System Admin Essentials: What IS Workfront Governance? (Mar 30, 2022)

Just a nudge that this event is tomorrow (Wed, March 30). Hope to see you there!

(PS - If you can't attend, register anyway and we'll send you the recording!)

Thank you all! Really looking forward to sharing this presentation, and incorporated ideas and structure, with my WF and PMO teams ... actually, I need to build my WF Governance Team, officially, first... cheers and thanks again!

Great presentation looking forward to the next session!

This was great. Looking forward to any resources you're able to share from the screenshots

Appreciate the people that provide this content. Great help to those of us growing in our Workfront instances. Good reinforcement of where we've been leveraging best practices already as well where its a fit for our corporate culture.

Are the presentation slides available? Thx

Thanks again to everyone who joined us yesterday, what a great session! I've attached a copy of the slides to this post, and our presenters will be hopping into this discussion to answer a few additional questions from the Q&A. If you have questions for them that didn't get answered - or are curious what others are doing - drop a note here and we'll keep the conversation going. Thanks again! See you in the next one (hint: it's Apr 27 on the topic of End User Experience!)

Hi everyone,

thanks for attending the webinar yesterday. I had a great time presenting and hope everyone found something useful from the presentation. I'm going to answer some questions here that we didn't have time to get to yesterday.

1. At what point does Adobe WF recommend incorporating Group Admins into their governance model?

Answer: Although I can't speak for Adobe, at Mayo, group admins were brought into the governance early on. As new groups were onboarding, group admins were identified, trained and consulted on system and group settings. As our governance model evolved group admins then became part of our core team (operational governance) to provide ongoing feedback on operational needs and improvements.

Question 2 Follow up:

2) Is the Readiness Assessment a custom form on the request?

Answer: No, it is a document that is sent directly to the groups. Since the readiness assessment is meant to be used before a group is onboarded in Workfront, and therefore, the people/person filling it out aren't trained or have access to Workfront yet, we do this initial step of info gathering outside of WF. The document is then attached to the implementation project. Overall, however, I like the idea of creating it as a custom form and using that instead of a word doc.

Addendum: There were some requests for the readiness assessment questions: Here are the main questions asked:

a. Provide a brief summary of problem and/or needs

b. What are your primary goals/objectives (outcomes) you expect to achieve?

c. Any known obstacles or risks?

d. Is your business unit ready for to start fresh with a new tool/system?

e. Are you processes documented?

f. What leadership has approved your request (who is your project champion)?

g. Indicate any metrics and/or reports already established and in use.

h. Do you require any integrations?

i. Provide a list of key stakeholders from your work unit/department

3) What type of Requests are received by the Mayo Clinic Team? IT Requests, Creative Request, etc.?

Answer: Requests currently processed in Workfront are request for new/revised education content, Creative Requests (medical illustrations, animations, etc), business support requests (reporting/analytics), technical support of other applications. We do not process IT requests through Workfront.