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User not receiving email notifications

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Level 1

Hi,

 

I have a user that is not receiving any notification emails from Workfront apart from when they are tagged in a comment.

 

They have everything turned on in their user settings, is there another location where these notificaitions could be configured?

 

Thanks

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1 Reply

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Community Advisor

This is likely something that will be best addressed by support, as they can review the email logs specific to your user. Often times there is a block that happens with spam filters.