Adobe Employee

Register for the Workfront Skill Exchange on August 15, 2024

Forum|Forum|1 year ago
June 26, 2024
6 replies
5884 views

Join the Workfront Skill Exchange on August 15, 2024

Hello, Workfront Community!

We're excited to announce that registration is now open for our free, 3-hour digital learning event.

Date: Thursday, August 15, 2024
Time: 9:00 a.m. - 12:00 p.m. Pacific

This event is tailored for System Admins, Group Admins, Project Managers, and power users, with a keynote presentation from Richard Whitehead, Director of Workfront Product Marketing.

Choose from two tracks:

Learn (beginner): Led by Adobe SMEs
Grow (intermediate/advanced): Led by expert customers

Get your questions answered in a live Q&A with the presenters and participate in a very active group chat with your peers during every session.

Can't make it? Register anyway to receive the recording.

Register now and elevate your Workfront skills!

Workfront

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B

BlakeCo

Level 2

FYI- during the registration process, I didn't see anyplace to choose between the "Learn" and "Grow' tracks

KristinFarwell

Adobe Employee

@blakeco You actually don't need to choose between the two tracks during registration. When you log in on the day of the event, you'll be able to join whichever track is most appropriate (and feel free to switch between them if you like!). Looking forward to seeing you there!

Marco_Donadelli

Level 2

Nice, unfortunately Aug 15 is Bank Holiday in Italy, will watch the recording 😉

K

KatherineLa

Community Advisor

Dear Adobe:

Leveraging the service your customers pay for to serve pop-up spam is not appreciated. It is particularly not appreciated when you managed to serve it to me in the middle of a presentation. This is extremely tacky and unprofessional behavior. What do I need to submit to support to get this behavior disabled/prevented in my instance going forward?

Kat Lanning

KristinFarwell

Adobe Employee

@katherinela - I am sorry this showed up at such a poor time for you. We have strict governance on these types of messages to limit the type and frequency of messages that they are shown. They are typically reserved for enablement (how to use a feature), product feedback and learning. In this case, it’s a free learning event happening in August that is the closest thing that we have to our old Leap conference and wanted to be sure users were aware.
I approved this particular message and can chat more with you about it if you like? I do appreciate the feedback and will consider ways to make these types of messages less intrusive in the future. (We've already updated one of the settings so it does not gray out your background.)
If you would like to opt-out of future messaging, you can click "Update User Preference Settings" in this link, and edit the Product Data Usage and Collection section. (Note, this will only work if you have already migrated to Adobe's Unified Experience).

K

KatherineLa

Community Advisor

Hi Kristen,

Thank you for the note. I'm looking forward to the event, I registered right after I got the first email in late June. In general, I'm fine with email updates on relevant things and the in-platform Announcement messages sent to our sys-admins are also welcome. I usually forward those to our more advanced users.

As for in-platform pop-up advertising though, the appropriate frequency is zero unless the admin explicitly allows it in their instance in Setup AND the user receiving the message has explicitly opted in to that type of message. Did this message appear for admin users only? Or am I going to have a rash of support tickets in our internal queue tomorrow morning? In my case #00281227 back in 2021 the last time this happened, I was also assured that all in-app popups had been disabled for my instance, so I was surprised to see that setting can now be ignored.

I appreciate the link to the preference area, unfortunately my instance is not able to be migrated to the admin console so that won't work for us. If the admin console technical requirements ever change so we are able to revisit a migration project, will each of my users need to set that preference individually or can I set it for everyone at once?

RandyRoberts

Community Advisor

I also do NOT appreciate this. We pay for this platform and just because adobe is the current developer does not give them the right to interrupt our work for their commercial break which holds zero interest and does not apply to 99.99% of my users. As if Adobe doesn't look bad enough in the news right now, you all have to personally annoy each of my users and make it even worse. I asked a few years ago to be removed from all surveys, popups, ads and was under the impression this was "forever". Reference Case #00281836.

Should I open another ticket for this? And if so, how often? so I can preempt it before it happens again.

RandyRoberts

Community Advisor

Really? Another popup this morning? What's it gonna take to get you to quit spamming me? The Adobe spam team over-communicates while we haven't heard from our "Success Manager" for about a year. Ironic, huh?

Instead of "End User Communications, I'd like to be titled "End Adobe Communications"

_Manish_Singh

Level 9

The problem is that pop-ups are not limited to system administrators; non-admin users are also receiving them.

A setting to opt-in/opt-out pop-ups at the organizational level should be provided.

Alexa_M_PSU

Level 2

We have the same concerns!

V

VicOllerton

Level 2

Hi, I registered for this learning event but was unable to attend. I was hoping to watch a recording. Is this available? Thx

KristinFarwell

Adobe Employee

@vicollerton - Absolutely. This event is now available on-demand, you can find the recordings here. Use the links in the left navigation to switch between sessions.

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