New Search Interface - Anyone Having Issues? | Community
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JustinRenteria2
JustinRenteria2
Level 6
May 13, 2025

New Search Interface - Anyone Having Issues?

  • May 13, 2025
  • 4 replies
  • 933 views

It looks like Workfront rolled out a new Search interface without alerting us of the change in the release notes (not good).  Anyone having issues with this search interface?  When I switch over the the Advanced Search option in the interface it crashes my browser.  Wish they would iron out all the bugs in these updates prior to them being rolled out to the user base. 

    4 replies

    JustinRenteria2
    JustinRenteria2Author
    Level 6
    May 13, 2025

    tested a bit more and I cannot see more than 25 records despite there being hundreds available according to the search. Looks like the search function is completely broken.

      Richard__Carlson
      Community Advisor
      Richard__CarlsonCommunity Advisor
      Community Advisor
      May 13, 2025

      I don't doubt you, but this isn't happening in my environment.  Could this be something temporary?  My advanced search looks the same and functions normally over here.

      JustinRenteria2
      JustinRenteria2Author
      Level 6
      May 14, 2025

      They updated their release notes sometime last night to include the updated interface for search and advanced search. It looks like a phased rollout that began April 17th.  You'll see it soon on your instance unless they roll it back.  

      Doug_Den_Hoed__AtAppStore
      Community Advisor
      Doug_Den_Hoed__AtAppStoreCommunity Advisor
      Community Advisor
      May 14, 2025

       

      Yes @justinrenteria2,

       

      I see duplicates.

      I see duplicates.

       

      Regards,

      Doug

        K
        Community Advisor
        KatherineLaCommunity Advisor
        Community Advisor
        May 15, 2025

        I have ticket 00438009 open because in our instance the Basic search seems to be reasonable, but once you then sub-filter down to Project/Task etc levels - many of the filter criteria display as their systemIDs rather than human readable names. So I can filter a search to Projects, but if I then want to isolate by Company, Sponsor, Template, or Group - I'm unable to do so unless I look up the lengthy system ID string that represents that record. Same issue for searching Tasks, then wanting to filter by Team - Team displays as unreadable system IDs.

          JustinRenteria2
          JustinRenteria2Author
          Level 6
          May 15, 2025

          My coworker informed me of this issue too! I updated my support ticket to include this issue. 

          _Manish_Singh
          _Manish_Singh
          Level 9
          May 20, 2025

          Advanced search is broken.
          Example: Basic search returns 10000+ results:

          Advanced search returns zero results with no filter applied:

          Basic search is not intuitive.

          Example: If I select 'Projects', the other options are hidden, so the users have to guess that they need to unselect it to see all the options.
          With a selection:

          Without any selection or after unchecking:

          99% of the times advanced search is not required as the basic search is good enough, plus users are not so good with the filters.

          'Search' can be a pop-up window rather than a full page. full page kind of looks ugly 🤢

          K
          Community Advisor
          KatherineLaCommunity Advisor
          Community Advisor
          May 20, 2025

          I thought Advanced was broken for awhile too, but I happened to walk away from it at one point while testing and got distracted. When I came back ~15-20min later, it had eventually returned results. It's just incredibly slow when searching things like tasks. (At least in our instance, yours certainly may be behaving differently.)

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