Expand my Community achievements bar.

Submissions are now open for the 2026 Adobe Experience Maker Awards.

Is there a way to find out who the project or workfront instance admin is?

Avatar

Employee

I wanted to find out who the project or instance admin vs. rely on tribal knowledge for this. This is so one can communicate need for access or any customization that may be needed on a project or instance.

 

So "About" under Help would be useful to cover the instance and admins.  Similary on a Project summary apart from the project owner knowing who the admin is would be valauble.

2 Replies

Avatar

Community Advisor

I'll move this into the discussion area because I think it's not a question that is necessarily going to have one answer. I also recommend that you consider submitting an Idea in this area:

https://experienceleaguecommunities.adobe.com/t5/workfront-ideas/idb-p/workfront-ideas

 

Speaking purely from my own experience, making the name of the instance admin visible in an instance that could contain upwards of thousands of users, might be "considered useful" to the users but not necessarily beneficial or within the roles of the admin at hand.

 

Additional: It's a good practice for admins of an instance to at least provide a queue where you can escalate your needs. For example, many admins would provide a request queue where users can request further configuration or need for access.

Avatar

Level 7

We have a support queue with different categories like User accesses, Enhancements, Bugs and all these requests are assigned to Workfront Admins team, and admins will reach out to the requestor for any information or to provide updates.