Help Us Support You: Admin Feedback for Resource Management Enablement | Community
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ai-ai
Adobe Employee
Adobe Employee
September 3, 2024
Feedback

Help Us Support You: Admin Feedback for Resource Management Enablement

  • September 3, 2024
  • 4 replies
  • 1788 views

Workfront Admins, I want to hear from you! 

 

Share your thoughts on Workfront Resource Management: challenges, successes, and tips. Your feedback will help shape programs to improve adoption and usage. 

 

Book a 30-minute call with me to discuss your experience. I'm part of the customer adoption team, and your insights will inform my next programs.

 

**09/16/24 Update: All slots have been filled. Thanks for your interest and stay tuned for future feedback opportunities!

 

I'd love to hear from at least 10 Admins this month to make sure I'm heading in the right direction. 

 

Drop a comment below if you have questions. Thanks so much for being willing to share your time and experience. 

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4 replies

KIMBERLYREA
Community Advisor
Community Advisor
September 5, 2024

Hello, 

 

We have feedback on the resource management tools. We heavily use the Workload Balancer and resource management tools for our creative studios. 

 

When I go to book the meeting it states with AI. Just confirming that's the correct link.  

ai-ai
Adobe Employee
ai-aiAdobe EmployeeAuthor
Adobe Employee
September 5, 2024

Thanks for checking, @kimberlyrea. I received your booking, and my name is Ai. 🙂 Look forward to meeting you and hearing your feedback.

KIMBERLYREA
Community Advisor
Community Advisor
September 9, 2024

Will you also provide this information to Product Management when we have feedback on what's not working for us in the tool?  There was some recent releases that impact how we use it today. 

Rafal_Bainie
Community Advisor
Community Advisor
September 9, 2024

HI @ai-ai 

is this good opportunity to share general feedback on Workload Balancer?

ai-ai
Adobe Employee
ai-aiAdobe EmployeeAuthor
Adobe Employee
September 10, 2024

Hi @rafal_bainie, nice to hear from you! I'd like to focus on your adoption challenges and successes with Workload Balancer and how to best support you and your team. Of course, general feedback would also be appreciated. Let me know if you'd like to chat.

Level 2
October 2, 2024

I can help provide feedback on these tools.

For Resource Planner, we cannot use it even though we love the view. The reason is that we really want to see not only the Planned / Available but also Actual / Available. Unfortunately, in Workfront there is not a way to report on Available Hours in a report, so this created a scenario where we had to use a custom method to address a need around Utilization as the native features for both Resource Planner and Utilization didn't solve the need.

ai-ai
Adobe Employee
ai-aiAdobe EmployeeAuthor
Adobe Employee
October 3, 2024

Thanks for the feedback. Sharing it with @artursa who is the PM managing this area of Workfront.

Randi_Rettig
Level 2
October 17, 2024

We have implemented resource management across a couple of teams and definitely have feedback to share. If you are still accepting feedback maybe we can get on a call to go over?