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Level 2
February 17, 2023

Error Issue

  • February 17, 2023
  • 1 reply
  • 810 views

 I have multiple team members experiencing this error message when uploading a proof. Any ideas? They all have proof licenses.

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1 reply

lgaertner
Level 9
February 20, 2023

Hello Meredith,

 

I am quite sure this has something to do with the way you are using a document storage.

This depends on the settings unter "Setup -> Documents -> ...".

 

On the other hand you could check what you see under "Setup -> Customer Info -> Basic Info -> Storage Quota".

 

Regards

Lars

Level 2
February 21, 2023

Hi Lars,

 

Appreciate the response, but unfortunately neither of those options provided ways for me to manage the storage for these users. The odd thing is it's only appearing for some users and not all. Any other assistance would be greatly apprecited.