Email Event Notifications: Subject line customization | Community
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JonathanLe4
Level 2
January 11, 2024

Email Event Notifications: Subject line customization

  • January 11, 2024
  • 1 reply
  • 1583 views

Hi everyone,

Our team would like to customize the subject line of the "All Predecessor Task Completion to Task Dependents" email event notification to show the name of the task that is ready to be worked on vs the completed predecessor task name? Below is a snapshot of the Email Notification in question.

The email you receive from this notification displays the Task Name that is ready to start in the body of the email, but there does not seem to be an option to choose this field to display in the subject line. Any ideas or is this just not a possibility at this time?

Thanks in advance for your assistance.

_jonathan

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1 reply

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity Advisor
Community Advisor
January 12, 2024

You're able to modify the subject line of the notifications by clicking on the notification name itself. I'm not sure how to accomplish the specifics you're looking for with text mode but have you tried this area out? Not sure if you knew that functionality existed so wanted to start there.
https://experienceleague.adobe.com/docs/workfront/using/administration-and-setup/manage-wf/emails/custom-email-subjects-event-notification.html?lang=en#customize-email-subject-lines-for-event-notifications 

If this helped you, please mark correct to help others : )
ConnorO2
ConnorO2
Level 4
February 24, 2025

@madalyn_destafney I'm a system admin for my department and can't edit these notifications. Any tips for this? 

 

Also, can you check these notifications by Group? I don't want to necessarily change it for all users in the system. 

 

Article didn't really clarify that. Thank you! 

Madalyn_Destafney
Community Advisor
Madalyn_DestafneyCommunity Advisor
Community Advisor
February 24, 2025

Hi, yes you can opt in/out of what show as options for your users associated with a Group IF the sys admin has enabled them to be modified on a Group level. If you have a lock toggle next to any notification when in your Group > Email notifications area, it means it can't be modified at a Group level.

If this helped you, please mark correct to help others : )
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