cannot find the segment in target audience after publishing a segment to experience clould in analytics | Community
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L
leo14
Level 2
May 17, 2022
Solved

cannot find the segment in target audience after publishing a segment to experience clould in analytics

  • May 17, 2022
  • 2 replies
  • 2589 views

Hi,

 

I've successfully published one segment to experience cloud. But this segment cannot be found in target audience. Could anyone please advise the reason?

 

 

 

 

 

Thanks

 

Leo

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    Best answer by Amelia_Waliany

    [8.31.22 Adobe Target Community Q&A Coffee Break] Answer provided by

    :

    ----------------------------

    From : Hi @leo14, thanks for your question. I have seen this come up when the integration between Target and AAM is not enabled. Please open a support ticket for this so we can confirm the integration is set up properly. 

    ----------------------------

    Check out the entire 8.31.22 Adobe Target Community Q&A Coffee Break for more insights on related topics

     

     

     

    2 replies

    A
    AbuSh1
    Level 4
    May 17, 2022

    Hi 
    Are you talking about Analytics Segment to Audience manager segment?

    - Analytics segments sharing is limited (Check your licence for the limit) - have you checked your limit?

    - Audience manager don't have those limit

    - Last sometime there are some delay (around 4hr-24hr) to reflect the changes to other platforms     

     

    read more

    https://experienceleague.adobe.com/docs/analytics/components/segmentation/segmentation-workflow/seg-publish.html

     

     

      L
      leo14Author
      Level 2
      May 17, 2022

      After over 12 hours. I still cannot see the segment in Adobe target. 

        Amelia_Waliany
        Adobe Employee
        Amelia_WalianyAdobe EmployeeAccepted solution
        Adobe Employee
        November 30, 2022

        [8.31.22 Adobe Target Community Q&A Coffee Break] Answer provided by

        :

        ----------------------------

        From : Hi @leo14, thanks for your question. I have seen this come up when the integration between Target and AAM is not enabled. Please open a support ticket for this so we can confirm the integration is set up properly. 

        ----------------------------

        Check out the entire 8.31.22 Adobe Target Community Q&A Coffee Break for more insights on related topics

         

         

         

        B
        BenMu6
        Level 3
        February 27, 2024

        Is the only solution for this to have Adobe check it out? We're not using AAM and running into issues of not seeing the segments in Target. 

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