cannot find the segment in target audience after publishing a segment to experience clould in analytics | Community
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Level 2
May 17, 2022
Solved

cannot find the segment in target audience after publishing a segment to experience clould in analytics

  • May 17, 2022
  • 2 replies
  • 2589 views

Hi,

 

I've successfully published one segment to experience cloud. But this segment cannot be found in target audience. Could anyone please advise the reason?

 

 

 

 

 

Thanks

 

Leo

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Best answer by Amelia_Waliany

[8.31.22 Adobe Target Community Q&A Coffee Break] Answer provided by

----------------------------

From : Hi @leo14, thanks for your question. I have seen this come up when the integration between Target and AAM is not enabled. Please open a support ticket for this so we can confirm the integration is set up properly. 

----------------------------

Check out the entire 8.31.22 Adobe Target Community Q&A Coffee Break for more insights on related topics

 

 

 

2 replies

Level 4
May 17, 2022

Hi 
Are you talking about Analytics Segment to Audience manager segment?

- Analytics segments sharing is limited (Check your licence for the limit) - have you checked your limit?

- Audience manager don't have those limit

- Last sometime there are some delay (around 4hr-24hr) to reflect the changes to other platforms     

 

read more

https://experienceleague.adobe.com/docs/analytics/components/segmentation/segmentation-workflow/seg-publish.html

 

 

leo14Author
Level 2
May 17, 2022

Dear Abu,

 

Let me wait for few hours. I though it was an immediate change before.

 

Thanks for your kind reply.

 

Leo

Amelia_Waliany
Adobe Employee
Amelia_WalianyAdobe EmployeeAccepted solution
Adobe Employee
November 30, 2022

[8.31.22 Adobe Target Community Q&A Coffee Break] Answer provided by

----------------------------

From : Hi @leo14, thanks for your question. I have seen this come up when the integration between Target and AAM is not enabled. Please open a support ticket for this so we can confirm the integration is set up properly. 

----------------------------

Check out the entire 8.31.22 Adobe Target Community Q&A Coffee Break for more insights on related topics

 

 

 

Level 3
February 27, 2024

Is the only solution for this to have Adobe check it out? We're not using AAM and running into issues of not seeing the segments in Target.