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March 22, 2011
Question

Reducing the file size of an XML Form

  • March 22, 2011
  • 5 replies
  • 7588 views

We have created and launched a number of PDF Forms (created in LiveCycle) for our contacts to download, complete electronically, and email or fax back to us. The problem we are running into is that our email client allows us to only receive files that are 10 MB and smaller. We are finding that many of our PDF Forms that end-users are completing online cannot be emailed back to us because the file size is too large....which creates a problem.

How do we troubleshoot this? We cannot seem to optimize in Acrobat because we receive an error message that says, "This PDF contains an Adobe XML form. Such PDFs cannot be optimized."

HELP!

Thank you!

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5 replies

_Nith_
Level 10
March 23, 2011

10MB per file is too large. Have you embedded any images with the form?

Can you send me a sample template to review its design/coding part?

Nith

Level 2
May 24, 2011

If possible, don't embed fonts.

File | Form properties | Save Options | uncheck embed fonts.

March 7, 2014

I have the same issue recently. I don't know if this issue has been solved or not.

jnicholas330
Level 8
March 10, 2014

Refer to this article for help.

March 25, 2014

I forgot to uncheck embed fonts before sending my form out. Is there anyway to unembed fonts in forms that have been extended to adobe reader already?

Thank you in advance!