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Level 2
October 26, 2009
Question

Deleted text reappears after saving!

  • October 26, 2009
  • 13 replies
  • 8030 views

Hi there,

I have made several forms in livecycle designer and extended them in acrobat for use with adobe reader. When users save data in the forms and reopen them it is still there as before. Also if they update the data and save and reopen it is still updated. All good so far. However if they delete data (and leave a field blank) and save and reopen they find that the original (deleted) data is still there. This only seems to happen in text fields inside flowed subforms (Which is most of my fields in most of my forms...). Does anyone have a solution for this?

Thanks in advance,

Richard

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13 replies

October 27, 2009

Interesting .....just tried it with Acrobat and got the same issue. You are right it is around Rich Text. I also noticed that if I change the text it works as expected. It is only if I delete the text. I would suggest opening a bug with support.

Paul

Level 3
June 19, 2012

Hi Everyone,

I think this is "fixed" now. (or at least we have a workaround?)

To restate:

  1. The text reappears after it is deleted, saved, closed, and then reopened.
  2. This only happens when the text is in a (rich text) text field and in a flowed subform.
  3. The problem goes away if you change the text field to plain text.
  4. I had no luck with anything related to "nocache".

This has to be a bug, yes? Any updates since this thread was started?

Thanks all,

Joe

Niall_O_Donovan
Level 10
June 19, 2012

Hi,

I think this is resolved in Acrobat/Reader X, however have a look at this solution if using earlier versions: http://assure.ly/KiW57c.

Niall