Livecycle Designer Error- everytime I open FORMS-HELP!

I too am having issues with Live Cycle crashing and I have uninstalled all of my SQL Server 2008 programs/files. Per your recommendations, I have created a dump file and have the build number ready to send. My email is kimberlea.s@gmail.com if could also have the FTP info to send to you it would be much appreciated. Also, I am still running the Acrobat 8.0 Pro, haven't upgraded to 9.0 yet if that makes any difference.



Thank you bunches

Hi - this might help all those with this particular problem.



If you are in a server environment, get an administrator to log on and rename your profile - when you log back in, you will get a new profile (and all the hassle of re-creating links, etc) but your LiveCycle will work!



In XP or vista - create a new user, and log on to that - Livecycle will work!



TIP: you will find all your old settings in your old profile - favourites, pics, music, etc.

Adobe should be embarrassed to allow serious problems like this to linger with no fix and leave it up to customers to figure out workarounds.

Mike,



I agree! This problem has been around and supposedly Adobe has fixed it. But the fix hasn't worked for me. Here's the thread where the same (or similar) crash problem is being discussed.

Where is the thread?

Thanks!



Here's the thread where the same (or similar) crash problem is being discussed.

I am completely upset with this. I have had this happen to me 2 times now. I tried everything that was suggested and nothing worked. The only thing that I could do is remove everything adobe on my system and re-install everything. Including my CS3 suite(Which I use Dreamweaver and it's a pain to re-map all the sites that I work on and re-install all the extensions i use with it), Reader, and of course Acrobat 9. I had to go through the reg and deleted all instances of Adobe, including all folders and files within program files and application data. If Adobe wants to keep my business, they sure better send out a patch for this soon..

Hi again



I too had this persistent problem, and went through the whole install/uninstall, and also creating new profiles which i mentioned as an option before. Since that is a fairly extreme option, I have found something else that works for me - try this:



navigate to C:\Documents and Settings\**USER**\Application Data\Adobe\Designer



and delete the entire folder entitled 8.2



Launch Livecycle Designer and voila! up and running, albeit without any customisations you may have made, such as fragment libraries and such. You might want to bck thos up somewhere before you delete the folder, but I found this works pretty well for me. Hope this helps.

I have tried that with no success. Considering this was the second time this has happened, I decided to use a second machine only for that software, I do not have time nor do I want to spend the time debuggin this issue, reinstalling and uninstalling my other Adobe software. I figure since this is the only one I have problems with i will just use a second machine for now.

I too am having this problem and am unable to run Livecycle Designer!



I'm running on Windows XP SP3.

I had this problem initially on Acrobat version 8.1. I upgraded to version 9 and everything worked well for 3 days. This evening, every attempt to start Livecycle causes a crash, followed by a Dr Watson crash.



From XP Application log...

Faulting application formdesigner.exe, version 8.2.1.3144, faulting module unknown, version 0.0.0.0, fault address 0x05e37320.



Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.5512, fault address 0x0001295d.



FormDesigner.exe is still running and appears in the process list. It can't be stopped with an End Process. It can be removed with End Process Tree - which reports "The operation could not be completed. The operation is not valid for this process." followed by "One or more of the processes in this process tree could not be ended. The operation was not fully successful."



Removing and reinstalling Acrobat did not help.

It is definitely something in the user profile that is causing the crash. I found a work-around that will get it working again, ONCE.



1. Using the registry editor, regedit, rename this branch in the registry to something else. I changed 8.2 to 8.2broken.



HKEY_CURRENT_USER\Software\Adobe\Designer\8.2



2. Make sure FormDesigner.exe is not already running. End the task in Task Manager. If you cant end it, look for instances of drwtsn32.exe and end them instead. Reporting this crash, at least on my machine, also crashes the default debugger, Dr. Watson.



3. Restart Livecycle Designer. It should start normally. Youll have to reestablish your preferences.



4. Delete your renamed registry branch from step 1.



Designer will still crash the next time you use it.



Sheldon