Utilising encrypted or hashed email id passed in web SDK call in AJO for sending email to user

[Shaini_Gupta]

We are passing encryped or hashed email id in web SDK call.So is there a way that we can utilize this encrypted or hashed email id to be used in AJO for sending email to user.

[abhinavbalooni · Accepted solution]

Hey @Shaini_Gupta 

You would need the email address to be available in a record/profile to use it for sending emails using AJO.

Also, it needs to be in plain text rathe than be hashed for using for sending emails etc.

There is a very similar topic covered here:

https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/hashed-email/td-p/56126...

Hope the above helps.

Cheers.

[NimashaJain]

Did you find the suggestion solution helpful? It would be great if you can  mark the answer as correct for posterity. If you have found out solution yourself, share it with wider audience in the community.