Utilising encrypted or hashed email id passed in web SDK call in AJO for sending email to user | Community
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December 15, 2023
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Utilising encrypted or hashed email id passed in web SDK call in AJO for sending email to user

  • December 15, 2023
  • 2 replies
  • 765 views

We are passing encryped or hashed email id in web SDK call.So is there a way that we can utilize this encrypted or hashed email id to be used in AJO for sending email to user.

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Best answer by abhinavbalooni

Hey @shaini_gupta 

You would need the email address to be available in a record/profile to use it for sending emails using AJO.

 

Also, it needs to be in plain text rathe than be hashed for using for sending emails etc.

 

There is a very similar topic covered here:

https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/hashed-email/td-p/561262

 

Hope the above helps.

 

Cheers.

 

 

 

2 replies

abhinavbalooni
Community Advisor
abhinavbalooniCommunity AdvisorAccepted solution
Community Advisor
December 15, 2023

Hey @shaini_gupta 

You would need the email address to be available in a record/profile to use it for sending emails using AJO.

 

Also, it needs to be in plain text rathe than be hashed for using for sending emails etc.

 

There is a very similar topic covered here:

https://experienceleaguecommunities.adobe.com/t5/journey-optimizer-questions/hashed-email/td-p/561262

 

Hope the above helps.

 

Cheers.

 

 

 

NimashaJain
Adobe Employee
Adobe Employee
January 8, 2024

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