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Ravikanithi1Adobe Employee
Adobe Employee
November 20, 2022
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Unable to set workflow priority in AEM as a cloud service

  • November 20, 2022
  • 2 replies
  • 794 views

Hi,

I am trying to save workflow priority by setting priority through workflow process step. However, the property is not getting set to the item even after commiting the change as per the below snippet. In crx/de it still shows the priority as 0(which is 'MEDIUM').  Any suggestions here please.

 

 

NOTE : I have give system user all the required permissions (read,write, modify).

Thanks

Raviteja K

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Best answer by B_Sravan

Hi @ravikanithi1,

 

Earlier this year, I remember someone saying that the workItem API is not working correctly (I don't have any more info). As a workaround, you can update the priority number through node API.
Thank you.

 

-Sravan

2 replies

B_Sravan
Community Advisor
B_SravanCommunity AdvisorAccepted solution
Community Advisor
November 20, 2022

Hi @ravikanithi1,

 

Earlier this year, I remember someone saying that the workItem API is not working correctly (I don't have any more info). As a workaround, you can update the priority number through node API.
Thank you.

 

-Sravan

    SantoshSai
    Community Advisor
    SantoshSaiCommunity Advisor
    Community Advisor
    November 20, 2022

    Hi @ravikanithi1,

    Found one thread: https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/how-to-update-workflow-priority/td-p/370629

    where few of them were facing similar issue - WorkItem API is not working neither for priority or due date. 

    Per @b_sravan You can refer JCR/Node API, If it isn't working(as also mentioned in above thread).

    Hope that helps!

    Regards,

    Santosh

    Santosh Sai
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