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Lalitha_j
Level 2
November 16, 2022
Solved

Some images are not showing up in Side Panel

  • November 16, 2022
  • 2 replies
  • 2250 views

Hi,

 

I have noticed only some images are showing up in the side panel. I tried publishing them and searching by folder path and name. Please confirm what could be the reason for some images not showing up in the side panel.

Thanks.

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Best answer by Mohit_KBansal

Firstly, I do not see any relation b/w asset visibility in the side panel and its published status.

Ideally, assets should be visible inside panel as soon as you upload them in Author instance, if not, try the following:

  1. Check if your bundles are in an active state
  2. Check if the indexing of assets is working fine. If you have updated the dam index, try reverting or reindexing.
  3. Try uploading the same image on a fresh AEM instance and see if it works there.

I believe it may be due to the indexing of assets. 

2 replies

K
Community Advisor
KNanCommunity Advisor
Community Advisor
November 16, 2022

Hi

Images will be visible on side panel based on the last modification date/date it was imported into the DAM. When you publish the asset on author it will be replicated to publish once the activation is complete.

Please check in the below location if the replication has been processed or queued because of any issue.

http://localhost:4502/etc/replication/agents.author.html

Until the asset is published it will not be visible on the side panel.

 

Thanks

    L
    Lalitha_jAuthor
    Level 2
    November 16, 2022

    Hi Kannan_C,

     

    Thanks for the reply. I see that the asset was published successfully and I am able to browse it using the publish URL. However the image is still not visible in the side panel either using path or the asset name.

    PREVIEW
     
      K
      Community Advisor
      KNanCommunity Advisor
      Community Advisor
      November 16, 2022

      Hi

      Please check this 

      https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/images-not-showing-up-in-side-panel/td-p/303017

       

      please ignore if already seen.

       

      Thanks

        Mohit_KBansal
        Adobe Employee
        Mohit_KBansalAdobe EmployeeAccepted solution
        Adobe Employee
        November 16, 2022

        Firstly, I do not see any relation b/w asset visibility in the side panel and its published status.

        Ideally, assets should be visible inside panel as soon as you upload them in Author instance, if not, try the following:

        1. Check if your bundles are in an active state
        2. Check if the indexing of assets is working fine. If you have updated the dam index, try reverting or reindexing.
        3. Try uploading the same image on a fresh AEM instance and see if it works there.

        I believe it may be due to the indexing of assets. 

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