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SOLVED

Images Not Showing Up in Side Panel

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Level 2

We are in the process of setting up a new AEM 6.3 server.  For some reason the images have stopped showing up in the side panel when editing a page.  If I open a page in classic view, they don't show up in the content finder either.  I can navigate to the images through the Assets folder so I know that it's not a permissions issue.  Also all the renditions appear to be there.

1 Accepted Solution

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Correct answer by
Level 3

By description of issue,it seems that few bundles might not have started correctly (Please check bundles console). But, As you are setting up a new instance, try starting a fresh one again after deleting the old crx-quickstart folder.

3 Replies

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Correct answer by
Level 3

By description of issue,it seems that few bundles might not have started correctly (Please check bundles console). But, As you are setting up a new instance, try starting a fresh one again after deleting the old crx-quickstart folder.

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Level 10

sawan kumar is correct - check on a fresh instance. You should see this working fine.

Then check all bundles and log files on the server where there is an issue. .

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Level 2

Thanks all!  It does seem like something has gotten corrupted on the server.  It looks like all the bundles are active.  I tried restarting the service on the server, but had some issues there (service appeared to not be running, but can still connect to aem author).  Our system administrator also noticed some other issues on the server.  She's going to bring up another server.  Thanks!

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