Hi, I'm working on integration of Adobe Target with AEM and using the targeting mode to create Activity in AEM using the Target engine. I'm using AEM 6.5I configured Adobe IMS in AEM with the Adobe I/O Project for Target APIThe product role of Target integration is Approver in the Admin ConsoleI configured Adobe Target in the Legacy Cloude Services of AEMI can create an activity in AEM but when I save it, i receive this error:and also in the browser console I see this error: Which can be the problem? BR.

Level 2

Question

AEM and Target Integration : Create offer request failed!

Forum|Forum|5 years ago
September 26, 2020
3 replies
3680 views

Hi, I'm working on integration of Adobe Target with AEM and using the targeting mode to create Activity in AEM using the Target engine.

I'm using AEM 6.5
I configured Adobe IMS in AEM with the Adobe I/O Project for Target API
The product role of Target integration is Approver in the Admin Console
I configured Adobe Target in the Legacy Cloude Services of AEM

I can create an activity in AEM but when I save it, i receive this error:

and also in the browser console I see this error:

Which can be the problem?

BR.

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Singaiah_Chintalapudi

Level 7

Please see the below articles which talks about the same issue:

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/create-offer-request-failed-error-while-syncing-an-activity-from/qaq-p/359654

https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/create-offer-request-failed-error-while-syncing-an-activity-from/qaq-p/370392

Thanks,

Singaiah

jaril52271491Author

Level 2

Hi, I was looking into the previous article and it seems I have all the configurations mencioned in this articles.

In the logs I can see this kind of error:

28.09.2020 13:17:58.057 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.synchronization.TargetCampaignSynchronizer Using REST API...
28.09.2020 13:17:58.061 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.service.WebServiceImpl Target API Request: GET https://mc.adobe.io/<my-tenant-id>/target/offers?includeContent=false&name=Default+AEM+offer
28.09.2020 13:17:58.242 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.synchronization.TargetCampaignSynchronizer Offer not found in Target, creating...
28.09.2020 13:17:58.246 *DEBUG* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.TokenManager Releasing token content-campaigns-we-retail-master-target-activity
28.09.2020 13:17:58.256 *ERROR* [0:0:0:0:0:0:0:1 [1601291877803] POST /libs/cq/analytics/testandtarget/command HTTP/1.1] com.day.cq.analytics.testandtarget.impl.servlets.commands.SynchronizeCampaignCommand Create offer request failed!

Any suggestion?

Thank you, BR