Unable to view Child Panel under Root Panel in AEM Form | Community
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November 30, 2022
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Unable to view Child Panel under Root Panel in AEM Form

  • November 30, 2022
  • 4 replies
  • 1386 views

Hello, I have a content hierarchy on my form:
root panel
----- child panel1
---- text box
----- child panel2
---- text box
So when the AEM form is published, I click preview as HTML but it's all blank. When I click edit on the form when I click root panel it's blank. However, when I click any of the child panels, I see the texts I am supposed to see for the form. Also, the layout for the form is "responsive - everything on a page without navigation" so I should be able to see all the text when going to this form without any navigation needed

My AEM version and packages are:
- Adobe Experience Manager, Version 6.5.0
- aem-service-pkg-6.5.6-1.0.zip

- adobe-aemfd-osx-pkg-6.0.192.zip

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Best answer by workflowuser

Mac OS is only for development purposes officially it’s not a supported platform for production

4 replies

Adobe Employee
November 30, 2022

can you try on either Windows/Linus operating systems? Also, can you use the latest version 6.5.15

Mayank_Gandhi
Adobe Employee
Adobe Employee
December 1, 2022

@deabajkl What OS are you testing on? MAC

Pulkit_Jain_
Adobe Employee
Adobe Employee
December 1, 2022

@deabajkl 

Seems you've installed the AEM Forms add-on for Mac OS.

Considering the issue raised, ensure all the packages are installed, and bundles are active. Do you see any errors in the browser console logs?

deabajklAuthor
December 1, 2022

@workflowuser @pulkit_jain_ @mayank_gandhi Yes, I am using macOS Monterey and I have all of the correct packages and bundles. I checked my browser console when going to edit my AEM form I see this:

Pulkit_Jain_
Adobe Employee
Adobe Employee
December 1, 2022

@deabajkl 

Seems to be an issue[0] with the installation. 

Although the package versions are as expected, could be an issue with the setup. Did you try to reinstall the forms add-on package?

For a quicker turnaround, raise a support ticket, and let's discuss this issue over a screen share.

 

[0] - Handler of component is invalid -> ReferenceError: guidelib is not defined 

workflowuserAdobe EmployeeAccepted solution
Adobe Employee
December 2, 2022

Mac OS is only for development purposes officially it’s not a supported platform for production