Unable to view Child Panel under Root Panel in AEM Form | Community
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deabajkl
November 30, 2022
Solved

Unable to view Child Panel under Root Panel in AEM Form

  • November 30, 2022
  • 4 replies
  • 1383 views

Hello, I have a content hierarchy on my form:
root panel
----- child panel1
---- text box
----- child panel2
---- text box
So when the AEM form is published, I click preview as HTML but it's all blank. When I click edit on the form when I click root panel it's blank. However, when I click any of the child panels, I see the texts I am supposed to see for the form. Also, the layout for the form is "responsive - everything on a page without navigation" so I should be able to see all the text when going to this form without any navigation needed

My AEM version and packages are:
- Adobe Experience Manager, Version 6.5.0
- aem-service-pkg-6.5.6-1.0.zip

- adobe-aemfd-osx-pkg-6.0.192.zip

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Best answer by workflowuser

Mac OS is only for development purposes officially it’s not a supported platform for production

4 replies

W
Adobe Employee
workflowuserAdobe Employee
Adobe Employee
November 30, 2022

can you try on either Windows/Linus operating systems? Also, can you use the latest version 6.5.15

    Mayank_Gandhi
    Adobe Employee
    Mayank_GandhiAdobe Employee
    Adobe Employee
    December 1, 2022

    @deabajkl What OS are you testing on? MAC

      Pulkit_Jain_
      Adobe Employee
      Pulkit_Jain_Adobe Employee
      Adobe Employee
      December 1, 2022

      @deabajkl 

      Seems you've installed the AEM Forms add-on for Mac OS.

      Considering the issue raised, ensure all the packages are installed, and bundles are active. Do you see any errors in the browser console logs?

        D
        deabajklAuthor
        December 1, 2022

        @workflowuser @pulkit_jain_ @mayank_gandhi Yes, I am using macOS Monterey and I have all of the correct packages and bundles. I checked my browser console when going to edit my AEM form I see this:

          Pulkit_Jain_
          Adobe Employee
          Pulkit_Jain_Adobe Employee
          Adobe Employee
          December 1, 2022

          @deabajkl 

          Seems to be an issue[0] with the installation. 

          Although the package versions are as expected, could be an issue with the setup. Did you try to reinstall the forms add-on package?

          For a quicker turnaround, raise a support ticket, and let's discuss this issue over a screen share.

           

          [0] - Handler of component is invalid -> ReferenceError: guidelib is not defined 

            W
            Adobe Employee
            workflowuserAdobe EmployeeAccepted solution
            Adobe Employee
            December 2, 2022

            Mac OS is only for development purposes officially it’s not a supported platform for production

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