Unable to open AEM forms Designer bundled with workbench - Application was unable to start correctly (0x000007b)

[sankarr26533925]

I am currently installed this workbench version(6.5.0.20220219.1.12345) on local. Also installed both 32-bit and 64-bit versions of the Microsoft Visual C++ Redistributable packages as prerequisite.

Seeing below error while opening AEM forms designer post workbench installation.

Chatgpt provides following root cause for this issue.

The error code "0x000007b" typically indicates a problem with the application trying to start, often related to issues with system libraries or dependencies. This error can occur if there are mismatches between 32-bit and 64-bit versions of libraries or if required components are missing.

Has anyone encountered this similar issue ?

[rahulpandey27 · Accepted solution]

Hello @sankarr26533925 

The installation might be corrupted due to which you are facing this error.

Follow these steps sequentially to resolve the issue:

1. Install Required Microsoft Visual C++ Redistributable
Ensure that all required versions of Microsoft Visual C++ Redistributable are installed:
2008, 2010, 2012, 2013, and 2015–2022 (both 32-bit and 64-bit).

2. Register Required DLL Files
Open Command Prompt in Administrator mode and run the following commands:
• C:\Windows\SysWOW64>regsvr32.exe "c:\Program Files (x86)\Adobe\Adobe Experience Manager Forms Designer\FileSystemBrowser.dll"
• C:\Windows\SysWOW64>regsvr32.exe "c:\Program File (x86)\Adobe\Adobe Experience Manager Forms Designer\ImageFileBrowserIDL.dll"
• C:\Windows\SysWOW64>"c:\Program Files (x86)\Adobe\Adobe Experience Manager Forms Designer\FormDesigner.exe" /regserver

3. Uninstall AEM Forms Designer
Use registry editor to delete specific keys:
Navigate to `Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Installer\Products`.
Delete the node `447587581E0672840AA48EBDECD712E8` and all values under this key.
Delete the AEM Forms Designer folder from its installation directory.

4. Now you can reinstall the Designer.

The Designer which comes bundles with Workbench is base version and is out of support.

We will suggest you to use the SP15 or SP19 full installer of Designer which you can find on Software Distribution or AEM Forms Releases doc.

Thanks,

Rahul Pandey

[sankarr26533925]

Thanks @rahulpandey27 for your suggestions.

I am using this base version of Designer to open XDP forms locally for learning purposes.

I followed the same steps (1, 2, 3) and uninstalled Workbench. However, when trying to reinstall Workbench (which comes bundled with the Designer base version), I encountered a message stating, "Will not be installed. Previous installation detected.". This is not allowing me to install designer again.

Are there any additional steps needed to completely remove Designer from my local setup?

I would like to reinstall both Workbench and the Designer version.

[sankarr26533925]

I am able to use cloud designer version instead of base version. Thanks for your help.